You are required to be checked at least 30 minutes before departure of your domestic flights. If you are connecting to an International flight, please check in at least 60 minutes prior to the departure of your domestic flight. Please remember to bring some form of Identification with you.

The Airport Terminal building opens at 4:30 am Monday to Friday, and at 5:00 am on
Saturday and at 6.00 am on Sunday.

You can check in using the check-in kiosk machines or check-in desks.

For more specific information regarding check-in, contact: www.airnewzealand.co.nz

Check on baggage allowances, including excess baggage, here

Invercargill Airport has facilities to ensure that even mobility-challenged passengers can
travel with ease. Wheelchairs are available and Airline staff would be happy to help in this
regard.

If you require special assistance in relation to a flight, please contact Air New Zealand
directly.

Mobility parks are available for vehicles with a valid disability card. Please refer to the car park map to see where they are.

The washroom for mobility-challenged passengers is next to the ladies washroom.

Blue Star taxis have mobility vans with facilities for wheelchair users.

Air NZ does not have storage facilities for luggage and travel related items including bikes and sports equipment, at this airport.

Air NZ Freight can be contacted regarding freight of baggage etc. For preliminary inquiries please provide the destination also the weight in kg and measurements (length x width x height) in cm for each item.
For more information see:http://www.airnewzealand.co.nz/unaccompanied-Baggage
Or Phone: 0800 737 737

Can I travel with my pet? Please see details here

Baggage trolleys are available throughout the airport at no cost.

There are no currency exchange facilities or banks at the Airport.
There is an ATM machine available across from the public toilet block in the Terminal. The ATM dispenses NZ Dollars only.

Foreign currency can easily be exchanged at banks, New Zealand Post shops, some hotels and Bureau de Change. All major credit cards can be used in New Zealand. Travellers Cheques are accepted at hotels, banks and some stores.
Banks in Invercargill include: ANZ, Westpac, ASB, BNZ and National Bank and Kiwi Bank
Most banks have some foreign currency on hand, but for larger amounts or during peak
holiday times it would be wise to allow for banks to order in currency overnight.

Items that have been lost and found within the airport terminal building are stored with our airport administration team. It is our policy to keep unclaimed items for 3 months. Thereafter it will be donated to a local charity.

Phone: +64 (3) 218 6367
Email: admin@invercargillairport.co.nz
Office Hours
Mon – Fri: 8:30am – 5:00pm

If you have misplaced an item either onboard one of your Air New Zealand flights or in one of the Air New Zealand lounges, please contact Air New Zealand on 0800 737 000 to report the details of your loss.

Invercargill Airport

PO Box 1409 Invercargill Phone: 03 218 9070 Fax: 03 214 3064
 

A New Zealand Post box is located by the main entrance of the terminal.

Baby changing and nursing facilities are available opposite the main public toilets in the Terminal.

Invercargill Airport has customer service staff working in the parking area and in the terminal. They ensure that the drop-off zone does not become congested, help with parking issues and other enquiries.

View information about Invercargill Airport parking & transfers

The Airport Café serves light meals and snacks. They also have a small supply of travel necessities and gifts for your convenience. There are no Retail shops or Duty Free Facilities at the Invercargill Airport.

Air New Zealand has a Koru lounge available for their passengers and airline alliance partners in the terminal. Please contact Air New Zealand to find out what is available for you.

Telephone bookings and enquiries (24 hours)
Freephone (calling within New Zealand): 0800 737 000
Tel: +64 (0)9 357 3000
 TTY assistance is available for deaf and hearing impaired via NZ Relay on 0800 4 711 711

 Koru Club
Freephone (NZ): 0800 736 000
Tel: +64 (0)9 375 0285 
Fax: +64 (0)9 306 5305
Email: koruclub@airnz.co.nz

Stewart Island Flights is located in the main terminal at Invercargill Airport. Turn left as you enter the terminal building.

Baggage allowance is 15kg per person. Excess baggage may be deferred until a later flight. We can store unnecessary baggage free of charge.

There is a car park at the airport terminal monitored with security cameras.

A shuttle operates on demand to meet our flights. Contact Executive Cars
Ph. 03 214 3434.

Blue Star Taxis and Invercargill Taxis (03)216 5995 / 027NOWTAXI are also available at the terminal.

A courtesy van will meet you off the aeroplane, pick up your bags, and transfer you to our depot on the waterfront in Halfmoon Bay. Many of the motels and lodges will pick you up from the depot.

Cancellation more than 48 hours prior to departure time will incur a cancellation fee of 20% of the fare. Cancellation within 48 hours of departure will incur forfeiture of the full fare. Application for refund will be assessed on a case by case basis.

Flight time to and from Invercargill to Stewart Island is 20 minutes, please allow 30 minutes for connections.