Hidden Disabilities Support
We welcome and farewell thousands of people every year at Invercargill Airport and have a variety of services and facilities available to make your trip a little easier.
If you have limited mobility, a disability or other access needs it is important that you inform your airline and speak to them about the kind of assistance you need. Please do this either when you book your flight or at least 48 hours before you start your journey. This will help ensure that they are able to provide you with the right support within airport terminal and onboard the aircraft.
Invercargill Airport is proudly participating in the Hidden Disabilities Sunflower Lanyard scheme. If you, or someone you are travelling with has a hidden disability you can choose to wear a Sunflower Lanyard and make your disability visible to airport staff.
The Sunflower Programme offers guests a discrete way to indicate to staff that they have a hidden disability and may need a little extra support, guidance, or time with the airport process. For more information on the Sunflower Lanyard programme see The Hidden Disabilities Sunflower.
What to expect when you are wearing a lanyard.
Invercargill Airport staff recognise the Sunflower Lanyard and can provide you with any help you may need, at the different stages of your journey through the airport. If you are feeling overwhelmed, staff can slow down a process for you and offer extra assurance.
What the lanyard does not do.
The Sunflower does not replace the support available from your airline and will not provide you with a staff escort through the airport. The lanyard does ensure that our staff are aware of a hidden disability and can support you if extra assistance is needed while you are in the terminal, but it will not provide a fast-track through queues.